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使用條款 Terms and Condition

個人資料(私 隱)條例

 

關於<個人資料(私 隱)條例>,並於及後作出修訂,本通告旨在列出惠而浦(香港)有限公司在該條例下之責任及採取的政策。


 

個人資料

 

本公司持有客戶之資料包括姓名、地址、電話號碼及電郵地址,以及為提供本公司各項服務所需的其他資料。
 

用途

 

客戶開立或繼續持有保養戶口及使用由本公司提供的其他相關服務,往往需要向本公司提供有關的資料。

 

有關的客戶資料將可能作下列用途

 

1.      客戶服務之日常運作;

 

2.      進行客戶、產品及服務調查;

 

3.      在該條例容許的範圍之下,包括保養計劃、直接促銷產品、聯營優惠及其它推廣活動;

 

4.      處理客戶投訴及查詢;及任何與以上有直接關連之事項。
 

個人資料之轉移
 

本公司將客戶資料保密,但有可能會把有關資料提供予:

 

1.      本機構的附屬公司及聯營公司;

 

2.      任何向本機構提供服務而該等服務與我們業務運作有關連的中間人,承包商或其它服務供應商;

 

3.      傳播媒介(在若干關乎處理客戶投訴及查詢之情況下);

 

4.      任何對本機構負有保密責任的人士。


 

查詢及更改個人資料

 

根據該條例,閣下作為資料當事人,有權查詢本公司是否持有關於閣下的個人資料,且有權取得該等資料的副本及更改任何不準確的資料。如欲索取或更改資料,請以書面方式寄達︰

 

京安管理顧問有限公司

香港灣仔軒尼詩道145號安康商業大廈19

 

本公司於處理索取資料的要求時,或會收取有關行政費用。

 

如果閣下不希望收取任何宣傳資料,請以書面方式寄達以上地址(且列出   閣下之姓名、地址及電話號碼),以便本公司作出適當的安排。

 

(若中、英文本有差異之處,以英文本為準。)
 

京安管理顧問有限公司

 

 

Personal Data (Privacy) Ordinance (the Ordinance)

 

Relating to the Personal Data (Privacy) Ordinance with amendment afterward. This circular sets out the obligations and policies of Whirlpool (Hong Kong) Ltd (“Whirlpool Hong Kong”) under the Ordinance.

 

Personal Data

 

We hold details of our customers including names, addresses, telephone numbers and Email address, together with other information which may be necessary for the provision of our services.

Purpose

 

From time to time it is necessary for customers to supply us with data in connection with the opening or continuation of customer accounts and the provision of other related facilities and services.

 

The purposes for which data may be used are as follows:

 

1.       daily operation of our services;

 

2.       conducting customer, product and service surveys;

 

3.       subject to the requirement of the Ordinance, including maintenance contract, direct marketing of products, joint promotion and promotional activities;

 

4.       the handling of customer complaints and enquiries; and matters directly related thereto.

Transfer of Personal Data

 

Personal data held by us relating to customer will be kept confidential but we may provide such information to:

 

1.      subsidiaries and associated companies within Whirlpool group;

 

2.      any agent, contractor or third party service provider who provides services to Whirlpool group in connection with the operation of our business;

 

3.      the media (in related to the handling of customer complaints and enquiries in certain circumstances)

 

4.      any person who owes a duty of confidentiality to the Whirlpool group.

 

Access and Correction of Personal Data

 

As a data subject, you have a right under the Ordinance to check whether Whirlpool (Hong Kong) Ltd holds personal data on you , to obtain a copy of that data and to correct any data relating to you which in inaccurate. Requests for access to data or correction of data should be in writing and made to:

 

King On Management Consultants Limited

19/F On Hong Commercial Building,
145 Hennessy Road, Wanchai,
Hong Kong

 

Administration fee may be charged towards administrative expenses in complying with access requests.

 

If you do not wish to receive any promotional materials other than those relating to home appliances service, please write to us at the above address (stating your name, address and telephone numbers) so that your wishes can be recorded.

 

(If there is any inconsistency or conflict between English and Chinese version of this circular, the English version shall prevail)
 

 

King On Management Consultants Limited